Frequently Asked Questions


What does ‘Nordskov’ mean?

It’s Danish for ‘Northwoods’. We have a special connection with the Northwoods - both of us grew up going ‘up north’. We also have a deep appreciation for hygge (Scandinavian term for cozy living and seeking simple joy) and see many parallels with time spent up north. So we put the two together and came up with Nordskov.

Where is your shop located?

We do not have a physical store. You can find us every Saturday morning at the Janesville Farmers Market from May through October. We also accept orders through our online shop, then prepare orders and offer either a pick up or delivery option. At check out, you’ll see dates and options for pick up/delivery (we offer delivery only in the Whitewater, WI area). See pickup/delivery instructions within your order confirmation email for additional details.

A small selection of our goods can be found at:

Little Local, an itty bitty market celebrating local innovators (located within the Sweet Spot Cafe) in Whitewater, WI

The Deliciouser in Madison, WI

 Lark Market, a gourmet market in Janesville, WI.

If you don’t live around here, you should visit. It’s beautiful and you will love it. Let us know if you need any recommendations! And check our Events page to see where we’re popping up.

What is Nordic style coffee?

The raw coffee beans we select naturally have beautiful flavors in them. We roast gently and tailor profiles for each coffee so you to taste the bean, not the roast.

This is the Nordic style.

It is a demanding approach that produces nuanced and flavorful coffees. You will love the clean flavor and nuanced notes (fruity, nutty, spicy, sweet, herbal and/or floral) you discover in your cup.

How does the order process work?

When you check out, you will see available pickup / delivery dates listed. We deliver locally one day a week (Fridays) and offer pick up one day a week in Whitewater, Madison and Janesville. Additional details are sent via email once an order is confirmed.

During the summer, we deliver via canoe on Whitewater Lake (weather pending). Please make sure your address is clearly marked on the dock!

Can I find you at any local farmer’s markets?

We’ll be back at the Janesville Farmers Market starting May 4. In the meantime, check our Events Page to find out where to find us!

How fresh is your coffee?

We roast to order every week and write the roast day on each bag of coffee so you’ll know exactly when your coffee was roasted. Our coffee is so fresh that we recommend letting it rest at least 3 days from the roast date before you use it for filter coffee and a week or two for espresso.

Do you sell ground coffee or only beans?

We sell whole beans but if you would like us to grind it for you before pick up/delivery, just note that during the ordering process. We have a high quality Mahlkonig EK43 grinder that we’ll use to grind your coffee to suit your brew method. If you’re not sure what the right option is, just drop us a line and we’ll work together to get you a coffee that will taste great on your home setup.

How should I store my coffee?

You’ll get the best results if you store your coffee in an airtight container (like the resealable bags it comes in) in a cool dark place. The more coffee is exposed to oxygen, the quicker it loses its vibrancy and flavor, especially if it is ground.

What coffee maker do you recommend?

We recommend the OXO 9 cup coffee maker. Water temperature is critical in the brewing process to ensure the proper extraction of the coffee and most coffee makers don’t brew hot enough. The OXO brews hot enough and regulates brew time so you get a great cup of coffee every time.

What ingredients are in your syrups? and do I have to use them in coffee?

All of our syrups are hand made with high quality whole ingredients (if you’re into extracts, flavorings and preservatives, you’ll have to look elsewhere). The syrups were designed to enhance the flavors of coffee so you can use them in your coffee or lattes, and they’re versatile. Use them on desserts, yogurt or even your favorite cocktail (recipes are on each syrup page).

Do I need to refrigerate the syrups?

We recommend that you refrigerate the bottle after you open it. It’s also helpful to give them a good shake before you use them.